Training & Support
Our professional services team provide comprehensive training and ongoing support to ensure that the system is fully understood and that users are fully productive when using our systems.
Training
We offer a range of training courses from short web based training for our standard products through to onsite training programmes that are customized to meet your project goals.
Onsite training can be delivered at your offices anywhere in the world, or in our UK offices in Brighton.
Support
We offer complete support services which include:
- Email support
- Ticketing systems
- Telephone Support
- Change request system
- Enhancement request system
All of our support services are delivered against a defined set of Service Level Agreements and our support staff are ITIL certified.
Claromentis as a company is ISO 9001 certified to the highest standard available.